Frequently Asked Questions
Everything you need to know about your WalletKart experience
What materials are used in WalletKart products?
We use premium quality genuine leather and high-grade vegan leather for our wallets and accessories to ensure durability and a sophisticated finish.
How long does shipping take within India?
Standard shipping typically takes 3-5 business days for metropolitan cities and 5-7 business days for other regions across India.
Can I customize or personalize my wallet?
Yes, we offer name engraving and charm customization on selected products. Please check the 'Personalize' option on the product page before adding to your cart.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for unused items in their original packaging. Please note that personalized items are not eligible for returns unless they arrive damaged.
Which payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress in real-time.